House Rules

• Minimum Age: The primary guest (person on the reservation) must be at least 30 years of age at the time of check-in.
• Families & Responsible Adult Groups Only: Woodland Chalet is reserved exclusively for families and responsible adult groups.
• No Sororities, Fraternities, or Non-Chaperoned Groups: These groups are not permitted under any circumstances.
• Maximum Occupancy: 20 guests. The number of overnight guests must not exceed the number stated on your reservation.
• No Unregistered Guests: All overnight guests must be listed on the reservation. Day visitors are allowed in reasonable numbers but may not stay overnight.

Pets are not permitted at Woodland Chalet — this includes dogs, cats, and all other animals. This policy is strictly enforced to maintain the property for guests with allergies and to protect the furnishings. Service animals may be accommodated with advance notice; please contact us to discuss.

If evidence of pets is found during or after your stay, a $500 cleaning surcharge will be charged to the primary renter.

Smoking is not permitted anywhere on the property — inside or outside. This includes cigarettes, cigars, pipes, e-cigarettes, and vaping devices. This policy applies to all indoor spaces, decks, patios, the pool house, and all outdoor areas.

If evidence of smoking is found, a $500 deep-cleaning surcharge will be charged to the primary renter.

Woodland Chalet is a vacation home, not an event venue. No parties, events, receptions, or large gatherings are permitted. This includes but is not limited to:

• Weddings, rehearsal dinners, or receptions
• Birthday parties or celebrations with outside guests
• Corporate events or team-building activities
• Any gathering that exceeds the registered guest count

Family celebrations among registered guests (birthday dinners, holiday meals, etc.) are absolutely welcome — that's what Woodland Chalet is for! The distinction is between a private family gathering and an event with outside attendees.

Please observe quiet hours from 10:00 PM to 8:00 AM. During quiet hours:

• Keep outdoor noise to a minimum — voices carry in the mountains
• Move hot tub and outdoor conversations to a conversational volume
• Keep music and entertainment at indoor-appropriate levels
• Be mindful of neighboring properties in the North Glade community

The private indoor heated pool (19'L × 10'W) is one of Woodland Chalet's best features. Please follow these rules for everyone's safety:

• No glass in the pool area — use plastic or aluminum containers only
• Children must be supervised by a responsible adult at all times
• No diving — the pool is not deep enough for diving
• No running on the pool deck — surfaces may be slippery when wet
• Shower before entering the pool when possible
• No food in the pool water
• Pool hours: The pool may be used at any time, but please be mindful of noise during quiet hours
• Report any pool equipment issues immediately to woodlandchaletdcl@gmail.com

There is no lifeguard on duty. All swimming is at your own risk.

Woodland Chalet has 2 outdoor hot tubs located on the lower-level patio. Please observe the following:

• No glass near the hot tubs — broken glass is extremely dangerous in and around water
• Children under 12 must be supervised by an adult at all times
• Limit soaking time to 15–20 minutes at a time to avoid overheating
• Shower before entering to keep the water clean
• Replace the cover after each use to maintain water temperature and keep debris out
• Do not adjust the thermostat or chemical settings
• Be mindful of noise during quiet hours, especially since the hot tubs are outdoors
• Report any issues (unclear water, error messages, cover damage) to woodlandchaletdcl@gmail.com

There is no lifeguard on duty. All hot tub use is at your own risk. Guests with heart conditions, high blood pressure, or who are pregnant should consult a physician before using the hot tubs.

Woodland Chalet has 4 fireplaces — 2 indoor gas fireplaces and 2 outdoor wood-burning fireplaces.

Indoor Gas Fireplaces

• Operate using the wall switch or remote control (instructions in the guest app)
• Do not place any objects on or near the fireplace
• Keep the glass screen closed at all times
• Turn off before leaving the room or going to sleep

Outdoor Wood-Burning Fireplaces

• Use only dry, seasoned firewood — do not burn trash, cardboard, or treated lumber
• Keep the fire at a manageable size
• Never leave an active fire unattended
• Ensure the fire is fully extinguished before going inside or going to sleep
• Keep children at a safe distance
• Be aware of wind conditions — do not light fires during high winds
• Dispose of ashes only after they have fully cooled (24+ hours)

Steep Driveway Caution

Woodland Chalet has a steep driveway. Please exercise caution when driving up and down, especially in wet or icy conditions. The driveway is paved but can be challenging for some vehicles.

• Take the driveway slowly — both ascending and descending
• Avoid sudden braking on the decline
• The property may not be suitable for guests with significant mobility challenges

Winter Driving Advisory

4WD/AWD vehicles or snow tires are strongly recommended from November through March. Mountain roads and the property driveway can be icy or snow-covered during winter months. Please plan accordingly and check weather conditions before your trip.

Parking Rules

• Garage: Space for 1 vehicle
• Driveway: Space for up to 8 vehicles total (including the garage)
• Boat trailers: Permitted — 1 trailer counts as 1 parking space
• No street parking. All vehicles must park in the driveway or garage — this is a community (HOA) rule, not just ours
• Do not park on the lawn or in areas not designated for parking
• Do not block the garage door or other vehicles

Lake access and a dock slip are located approximately a 10-minute walk or short drive from the property. Please note:

• Dock availability: Dock slips are only guaranteed Memorial Day through Labor Day
• Motorized vessels: 1 motorized vessel is allowed at the dock slip
• All boating must comply with Maryland boating regulations
• Life jackets are required for children under 13 on all watercraft
• The lake access area and dock are community-maintained — they are not private property of the homeowner
• Use the dock and lake access at your own risk
• The path to the lake is steep — use caution and wear appropriate footwear

• Place all garbage in the provided trash bags and tie securely
• Take garbage to the designated disposal area (location noted in your guest app)
• Do not leave garbage bags on the deck or porch — wildlife (bears and raccoons) are active in the area and will tear open bags left outside
• Recycling bins are provided — please separate recyclables when possible
• Do not dispose of grease, food waste, or large items down the garbage disposal
• Upon check-out, please ensure all garbage has been removed from the property and placed in the designated area

Woodland Chalet has 2 fully equipped kitchens (main level and lower level). Please treat all appliances and cookware with care:

• Clean up after each meal — do not leave food out overnight
• Use cutting boards when preparing food — do not cut directly on countertops
• Hand-wash any specialty items (cast iron, non-stick pans) rather than using the dishwasher
• Report any appliance malfunctions promptly to woodlandchaletdcl@gmail.com
• The gas grills are available for your use — please turn off the gas valve after each use

Check-in is 4:00 PM; check-out is 10:00 AM (full details in the terms & conditions). Please complete the following before your 10:00 AM check-out:

1. Remove all personal belongings from all rooms, bathrooms, and outdoor areas
2. Place all used towels in a pile on the bathroom floors
3. Strip used linens and pile them on top of each bed—no need to remake the beds
4. Load and start the dishwashers on both levels
5. Remove all food from the refrigerators or dispose of it
6. Take all garbage to the designated disposal area
7. Turn off all lights, fans, and TVs
8. Close and lock all windows
9. Replace the hot tub covers
10. Ensure all outdoor fireplaces are fully extinguished
11. Return any moved furniture to its original position
12. Lock all doors upon departure
13. Make sure the garage door is closed—use the guest app or the wall button inside

You do not need to do a deep clean — our professional cleaning team handles that after every stay. We just ask that you leave the property in a tidy condition.

• Treat the property as you would your own home
• Do not move furniture between levels or rooms
• Do not remove any items from the property (books, games, decor, etc.)
• Keep all doors and windows closed when the heating or air conditioning is running
• Report any maintenance issues, damage, or safety concerns immediately to woodlandchaletdcl@gmail.com
• Do not attempt to repair any equipment, plumbing, or electrical issues yourself

Violation of these house rules may result in:

• Charges for cleaning, repairs, or damages
• Immediate termination of the rental agreement without refund
• Prohibition from future bookings

We trust our guests to be respectful of the property and the community. The vast majority of our guests are wonderful — these rules exist to protect the experience for everyone.